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complaint handling to management

Posted by Creditcardcustomer Creditcardcustomer
Message 1 of 4 736 Views

Bankwest management - PLEASE ensure your customers get quality customer service.

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Re: complaint handling to management

Posted by LyndsC LyndsC
Message 2 of 4 734 Views

Hi @Creditcardcustomer, can I ask if you have had a bad experience that you'd like us to address?

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Re: complaint handling to management

Posted by Creditcardcustomer Creditcardcustomer
Message 3 of 4 655 Views

I am not one to complain online so  To Bankwest management - please provide your customers with effective customer service especially if your highest level of resolution is ‘ customer relations’.

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Re: complaint handling to management

Posted by DanaeC DanaeC
Message 4 of 4 651 Views

I'm sorry to hear you feel this way @Creditcardcustomer. If you would like us to take a look into what has happened here, please send your full name, Forum username and best contact number to Forum@bankwest.com.au so that we can arrange for you to be contacted. Thank you.

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