on 18-07-2018 11:38 AM
I joined Bankwest several years ago as my local branch opened on a Saturday and Sunday. Then they closed weekends altogether.
Now I hear that they are totally closing my local branch as well as any other branch remotely close to where I live. Not happy at all. What if I have to bank some cash or cheque. What if a family member is putting money into my account.
What are you doing to compensate people who bank with you??? I dont want to have to close up my accounts
on 18-07-2018 12:43 PM
Hi @Shazza053, thank you for reaching out.
This has been a tough call to make, and we appreciate the impact this may have on some of our customers.
It's good to note that Australia Post outlets that offer Bank@Post services offer withdrawals up to $1000, cash and cheque deposits up to $6000, account balance enquiries and bill payments. This link to the Australia Post website will help you find your nearest Bank@Post outlet. Any electronic transfers/payments will not be affected.
If you'd like to discuss this further, or are after any further info, please send your full name and best contact number to Forum@Bankwest.com.au, and we'll get in touch.
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