on 09-01-2018 08:37 AM
Hi, you have recently closed the Chadstone VIC branch of BankWest. I need to deposit cheques occasionally. From my understanding my options are: BankWest branches, BankWest Smart ATMs (which, redundantly, are only in BankWest branches in Victoria), or Austrlia Post, which adds 2 to 4 day to waiting for clearance, and means I have to stand in long lines.
This is unacceptable to me, and will result in my closing my business account with BankWest. Do you have plans to at least position more Smart ATMs? Or to permit deposits throught CBA ATMs.
Thanks (but no thanks).
on 09-01-2018 03:33 PM
Hi @netpercent, I believe I have recently responded to your Private Message regarding this - please let me know if you would like any further information. I do apologise that the recent store closure was not convenient, and can assure you that I have passed this feedback on. Thank you.
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