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When will i get my money back

Posted by Trey2168 Trey2168
Message 1 of 4 562 Views

I used a commonwealth ATM on Friday to withdraw $2000 and only $100 came out of the ATM I am wondering how long will it take to get my $1900 back as I am a pensioner and need this money asap I don't have any other money to survive 

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Re: When will i get my money back

Posted by MegB MegB
Message 2 of 4 537 Views

Hi @Trey2168 I'm very sorry this has happened and can appreciate this is an incredibly concerning situation. 

So we can look into what's happened here, please log into your online banking and hit the 'Message us now' button located to the bottom of the screen, or the 'Ask us' button if using our app, this is at the bottom of the app menu.
Our Online Messaging Team are available at any time for your convenience.

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Re: When will i get my money back

Posted by Trey2168 Trey2168
Message 3 of 4 516 Views

I am very glad to say that I am very happy with bankwest for recovering my money in such a quick time thank you bankwest 

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Re: When will i get my money back

Posted by MegB MegB
Message 4 of 4 510 Views

I'm glad to hear that @Trey2168

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