on 20-07-2016 09:27 PM
on 21-07-2016 02:48 PM
on 21-07-2016 04:29 PM
@Essie: From reading the subject line, you're making the deposit using a Bankwest Smart ATM.
For cash deposits made at a Bankwest Smart ATM, these funds are instantly cleared and available in your account for use (confirmed in this press release - http://www.bankwest.com.au/media-centre/service-announcements/christmas-new-years-trading-hours-1292..., but no other source material on the BWA website explaining the Smart ATM service - hopefully something @LyndsC can work with the relevant team to resolve).
For cheque deposits, these are subject to usual clearance and processing timeframes.
For Smart ATM locations, see here:
(Select Smart ATM under the more options list on the right-hand side)
22-07-2016 09:44 AM - edited 22-07-2016 09:45 AM
Thanks @thewinchester . You're correct, any funds deposited in a Smart ATM will appear immediately in your balance and cheques will take 3-5 business days.
@Essie Funds deposited into a standard ATM can take longer, so if you're wanting the funds straight away it would be better to deposit at a Smart ATM or in store.
You can also deposit funds into your account using your card and PIN at an Australia Post store, however I can't guarantee the funds would clear immediately in this case.
In regards to your feedback about the information on our website, I'll certainly look into this for you
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