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What is wrong with your logo?

Posted by Norah Norah
Message 1 of 5 262 Views

What is wrong with your logo? Is your website hacked?

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Re: What is wrong with your logo?

Posted by DanaeC DanaeC
Message 2 of 5 262 Views

Hi @Norah, we've updated the Bankwest logo on our website to coincide with being named Money Magazine's Bank of the Year. Bankwest...BankBest! Hope this clarifies things for you Smiley Happy

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Re: What is wrong with your logo?

[ Edited ]
Posted by steveoz steveoz
Message 3 of 5 72 Views

Why has Bankwest changed the logo to Bankbest !? With Internet fraud/hacking occuring daily  this change made me think the Bankwest site had been hacked!! I do not think this logo change is a smart idea, ensuring a secure/non-confusing internet banking site should be a priority.

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Re: What is wrong with your logo?

Posted by LyndsC LyndsC
Message 4 of 5 57 Views

Hi @steveoz, thanks for your feedback on this. As we were recently awarded Money Magazine's Bank of the Year for 2017 we made the change as a fun play on words. I can assure you that we haven't been hacked in any way and we do take online security very seriously.

The logo in the top left hand page has been changed, however if you scroll down the logo on the bottom of the page remains the same, as does the logo on the login page for online banking. I hope this clears up any confusion for you.

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Re: What is wrong with your logo?

Posted by Graypz Graypz
Message 5 of 5 52 Views

I am too concerned about this.

 

After having both of our credit cards scammed while travelling overseas, I'm looking to log in to send a secure message to you about yet another dubious transaction and find your website sporting a logo which isn't yours.  This should be clearly flagged. I have wasted time trying to find out if the website is legitimate before logging in.

 

Not too impressed by this so far

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