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Unknown transaction or merchant details

Posted by gmac1950 gmac1950
Message 1 of 4 661 Views

How do I find out the following merchant details (996135021520) that recently appeared on my Everyday Transaction Account - Google does not display anything

 

 date                      narrative         cheque no.   debit

19/06/2017996135021520 $271.00

 

Regards

Glenn

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Re: Unknown transaction or merchant details

Posted by LyndsC LyndsC
Message 2 of 4 659 Views

Hi Glenn, for security reasons we can't access or discuss personal account information over the Forum, so I'm unable to view your transactions. If you can log into online banking using a computer and chat with us through your online banking (by clicking the orange 'Chat Now' button) or give us a call on 13 17 19 between 8am - 8pm your local time we can look into this for you. Thanks!

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Re: Unknown transaction or merchant details

Posted by gmac1950 gmac1950
Message 3 of 4 656 Views

Thanks LyndsC - I will make a call

 

Regards

Glenn

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Re: Unknown transaction or merchant details

Posted by LyndsC LyndsC
Message 4 of 4 655 Views

You're very welcome @gmac1950! Glad we could help :-)

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