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Transferred to wrong account number

Posted by benjya85 benjya85
Message 1 of 2 3,974 Views



I just transferred money from an external bank account (prepaid mastercard) to a Bankwest Account Number that is one digit wrong from the desired account (sent to account number ending in 8 instead of 3). I've contacted Mastercard Support who said they'll try to adjust/stop the transfer. Is there anything Bankwest can do at all to stop the transfer before it hitting the incorrect account if Mastercard can't stop it?


Thanks in advance!



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Re: Transferred to wrong account number

Posted by LyndsC LyndsC
Message 2 of 2 3,969 Views

Hi @benjya85, for security reasons we can't confirm if an account number exists or not, without speaking to the account holder. The best course of action is to allow MasterCard to request a recall of funds. If however the account number you entered is not a valid account number, the funds will bounce back to the original account usually within a week.

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