Bankwest Forum

Ask a new question
Reply
New Member
SOLVED
Accepted Solution

Transferred to wrong account number

Posted by benjya85 benjya85
Message 1 of 2 1,691 Views

Hi,

 

I just transferred money from an external bank account (prepaid mastercard) to a Bankwest Account Number that is one digit wrong from the desired account (sent to account number ending in 8 instead of 3). I've contacted Mastercard Support who said they'll try to adjust/stop the transfer. Is there anything Bankwest can do at all to stop the transfer before it hitting the incorrect account if Mastercard can't stop it?

 

Thanks in advance!

 

Ben

Reply
0 Kudos
Moderator
SOLUTION

Re: Transferred to wrong account number

Posted by LyndsC LyndsC
Message 2 of 2 1,686 Views

Hi @benjya85, for security reasons we can't confirm if an account number exists or not, without speaking to the account holder. The best course of action is to allow MasterCard to request a recall of funds. If however the account number you entered is not a valid account number, the funds will bounce back to the original account usually within a week.

Reply
0 Kudos
Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2017 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.