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Transactions and balance are delayed

Posted by w4k1ng w4k1ng
Message 1 of 2 324 Views

Hi,

 

I have noticed that transactions tend to show up a few days after they are made and the balance is only updated then also.

 

In other words, transactions and balances are not real time. I understand if the exact transaction details cannot be shown, but transactions should still be reflected in the available balance in real time.

 

I thought this may be to do with paypass transactions taking longer to be processed, can anyone confirm or know why this might be? Is it bankwest or credit transaction specific?

 

Thanks

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Re: Transactions and balance are delayed

Posted by LyndsC LyndsC
Message 2 of 2 324 Views

Hi @w4k1ng, sometimes PayPass transactions do take longer to come through, depending on the company you're purchasing from and when they process their transactions. We process them to your account as soon as we are notified of the transaction.

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