on 14-02-2017 07:58 PM
I submitted my tax file number but I accidentally used my Telenet Saver BSB and Account Number instead of my Student Account. I was wondering if I still have to submit my tax file number for my Student Account?
15-02-2017 08:52 AM - edited 15-02-2017 08:53 AM
Hi @alyssabatuyong, thanks for contacting us in regards to this. We only require your Tax File Number once as this will then be recorded on your file (not the individual account) If you've supplied this then we should have it on record. Via the Forum I'm not able to identify you to check and see if this is now held by Bankwest however if you'd like you can log into online banking to live chat with us or call our team on 13 17 19.
2 weeks ago - last edited 2 weeks ago
Hi @Pat12, for security reasons we can't access or discuss any personal account information over the forum, so we'd need to speak with you via live chat or on the phone on 13 17 19 to update your tax details.
You can access live chat during WA business hours by logging into online banking using a computer and selecting "Chat now".
Please note that I have edited your post to remove any personal information. Thanks!