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Tax File Declaration

Posted by kb kb
Message 1 of 2 366 Views

Has anyone else out there been charged hundreds of dollars by Bankwest for not declaring a tax file number; even though, yes I did provide my TFN years ago and have been into my local branch to tell them and discuss it at least twice? Somehow my TFN magically goes missing on an adhoc basis, now hundreds of dollars have been taken by the bank from my account under the "no TFN guise".

 

Next step is to go to the Ombusman and ACCC to report on the actions of the bank and get my money back. I wonder how many other people are being exploited in the same way. I like to hear if it has been happening to you too? I go to the bank to rectify the situation and not long after it starts happening again... so dodgy. I want my money back.

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Re: Tax File Declaration

Posted by SarahF SarahF
Message 2 of 2 363 Views

Hi @kb, thanks for taking the time to let us know what's happened here. We can certainly ensure that your TFN is updated and look into what's. If you can call our team on 13 17 19 or send us a bankmail message via online banking we can look into this.@kb, thanks for taking the time to let us know what's happened here. We can certainly ensure that your TFN is updated and look into what's. If you can call our team on 13 17 19 or send us a bankmail message via online banking we can look into this.

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