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Stop Payments . Cant phone ,

Posted by lincoln66 lincoln66
Message 1 of 3 215 Views

Im in Japan and cannot contact bank by phone ,it is way too expensive ,but need to stop a DD payment . Bank has  been notified I'm here .

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Cancelling direct debt

Posted by lincoln66 lincoln66
Message 2 of 3 215 Views

Need to stop DD payment as the company who arrange it are not communicating with me and phoning is not practical ,email is only form of communication. 

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Re: Stop Payments . Cant phone ,

Posted by MegB MegB
Message 3 of 3 204 Views

Hey @lincoln66, if you're able to log into your online banking, our Online Messaging Team can assist with this at any time for your convenience. 

Just hit the 'Message us now' button at the bottom of your online banking window, or the 'Ask us' button at the bottom of the app menu to start a conversation.

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