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Sms code

Posted by Mholmes Mholmes
Message 1 of 2 71 Views

Hi 

 

Can I change my SMS code to email as I'm traveling overseas and only have wifi?

 

Network doesn't work in Dubai. 

 

Thanks

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Re: Sms code

Posted by DanaeC DanaeC
Message 2 of 2 70 Views

Hi @Mholmes, thanks for your enquiry.
 

Whilst we can only issue the SMS Codes to your registered Australian mobile, an exemption can certainly be placed on this if you have no access to your network whilst overseas.


You'll need to be verbally identified so we'd ask that you call our Contact Centre on +61 8 9486 4130* from a landline overseas. Is there perhaps a phone at your accommodation you can call us on? I do apologise, but to have this done we will need to speak with you on the phone.

*This is a 24/7 Reverse Charges Number, however as you would need to contact the International Operator in the country you are in, I am unable to advise if there would be any charges applied by the local or international telephone company for contacting the operator.
 

Let me know how you go.

 

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