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Requesting an appointment for financial advice via the Bankwest website

Posted by JehniT JehniT
Message 1 of 2 1,747 Views

I have twice requested an appointment for personal financial advice via the Bankwest website.  The form returns a confirmation message along the lines of "thanks, you'll be contacted within 1 business day to set up an appointment" - yet I have never once received any contact.  Yes, I did check I filled in all my info correctly ;;-)  but it made me wonder if perhaps this form is broken?


My first thoughts are always that it's a meatware issue .. but I can't see where I'd have gone wrong this time!  Any thoughts?

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Re: Requesting an appointment for financial advice via the Bankwest website

[ Edited ]
Posted by SarahF SarahF
Message 2 of 2 1,747 Views

Hi @JehniT, thanks for contacting us in regards to this. I've just spoken with our financial planning team and they'd like to look into this and arrange a call ASAP. Can you please email your full name and contact number to I'll arrange this for you now. Thanks!

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