on 04-10-2018 04:17 PM
How long does it take for the point to go through? I got the qantas account last month but no points are showing yet.
on 05-10-2018 08:33 AM
Hey @Chloexxx26, thanks for getting in touch.
Once the Qantas account has been opened and the criteria has been met, the bonus points will be paid out within the next following 60 days (so after the first 2 months of the account being opened).
Whilst we can't access your accounts over Facebook, if you can log in to Online Banking and select "Ask Us" via the Mobile App menu or "Message us Now" from a PC, our Online Team would be happy to look into this at any time, 24/7.
Alternatively if you can't access Online Banking, you can give us a buzz at any time on 13 17 19.
Hope this helps!
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