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Over The Counter Withdrawal password

Posted by Zac1968 Zac1968
Message 1 of 2 1,991 Views

Hello I needed to withdraw $1500 over the counter the other week but was not able to get that much without my password.  I don't recall setting up a password for this feature.  Would that password be the same one that I use with my PAN when I use internet banking?



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Re: Over The Counter Withdrawal password

Posted by SarahF SarahF
Message 2 of 2 1,977 Views

Hi @Zac1968, sorry to hear this. If you call us on 13 17 19 we can set a verbal password (it's different to what you use for online banking) and something we use to identify you when speaking with you over the phone or in store. This is generally set when you apply for your first account with Bankwest.

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