Bankwest Forum

Ask a new question
Reply
New Member
SOLVED
Accepted Solution

No Response From My Transaction Dispute

Posted by javash javash
Message 1 of 2 68 Views

I have faxed through my transaction dispute and it has been a week and I have heard nothing, how do I even know it has been received?

Reply
0 Kudos
Moderator
SOLUTION

Re: No Response From My Transaction Dispute

Posted by DanaeC DanaeC
Message 2 of 2 68 Views

Hi @javash, I'm sorry to hear this.

 

When you send the fax, you would generally be notified if there were any issues with the sending, or if the transmission was successful.
 

If you would like to check the progress of the case, you can login to Online Banking from a PC and select the "Message us Now" button on your screen between 7am – 6pm AWST Monday – Friday, or you can call our Contact Centre on 13 17 19 between 8am - 8pm your local time, 7 days a week.


Thank you.

Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2017 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.