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New card due to fraud

Posted by kategrant90 kategrant90
Message 1 of 2 403 Views

Hi Smiley Happy

 

I have just received a new debit Mastercard.  My other card was cancelled after a fraudelent transaction.  With my new card there was some information, suggesting I update the details with any parties debiting payments.

 

I also have my car loan with Bankwest and I would like to know if I need to notify someone or will they already know?  Or does it not matter for debits for which they use the account info not the card?

 

Thanks Smiley Happy

 

Kate 

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Re: New card due to fraud

Posted by LyndsC LyndsC
Message 2 of 2 388 Views

Hi @kategrant90, if the direct debit is coming from the BSB & account number (which is likely), you won't need to update the details with us. If you're ensure, you can give us a call on13 17 19, to check what type of debit you have set up. ^Lynds

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