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Neighbourhood bank closures

Posted by Princessxena Princessxena
Message 1 of 2 404 Views

Why are you closing all the neighbourhood banks. It is really hard for people to get to the bank if they work during the week and the weekend is the only time they can do their banking. Very disappointed Bankwest.

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Re: Neighbourhood bank closures

Posted by LyndsC LyndsC
Message 2 of 2 397 Views

Hi @Princessxena, thanks for contacting us in regards to this. After an assessment of our customers’ banking needs, a decision was made to close a number of Neighbourhood Banks. We will continue to support any banking needs you have at our local stores, and you will be able to locate your closest store here. If you are unable to make it to a store during staffed hours, we also offer a Bank@Post facility at Australia Post outlets, where you can perform the following:  

•EFTPOS / cash withdrawals up to $1000.00, selecting cheque / savings from your card. (Fees may apply, these fees are located in your product disclosure statement) 

•Cash and cheque deposits, selecting cheque / savings from your card (up to $6000 maximum cash deposit limit) 

•An account balance upon request. 

•Customer identification checks for credit cards, TeleNet and Kids Bonus Saver account applications, with the appropriate documentation already being provided by Bankwest to you.Thanks!

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