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Negative balance

Posted by Sarah123 Sarah123
Message 1 of 2 1,756 Views

I have an issue where I have a little amount of money on my account and with that I have able to purchase some items and there is still money left. However the next day I have seen my balance bcome negative. Please help! It has been the first time

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Re: Negative balance

Posted by LyndsC LyndsC
Message 2 of 2 1,753 Views

Hi @Sarah123, for security reasons we're unable to access or discuss any personal account information over the Forum, so we'd need to speak with you over the phone to look into this. If you can please give us a call on 13 17 19, we can look into what has happened here. Thanks!

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