on 11-07-2018 06:42 AM
I recently got married and need to change my surname on my account. I have all of the documents needed but don’t have a branch close by. Am I able to email all of the documents please?
on 11-07-2018 10:34 AM
Hi @Miranda-jane, congratulations on your wedding! If you're unable to pop into one of our branches, you can post the change of name form along with a certified* copy of your marriage certificate to us at;
Bankwest PO Box E237, Perth WA 6841.
Once your name change has been processed updated replacement cards will be issued.
*Please note that the certification must have been completed within 21 days of us receiving the request and the marriage certificate must be the one which is issued by Births, Deaths & Marriages, not the one that was signed on the day of your wedding.