Everyday Banking

[#1]

If I have a joint account for a joint mortgage and it’s two to sign, can the payments be changed with one signature? 

[#2]

Hi @Daisydoo74, thanks for your enquiry.
If the account has been set up as 2 to sign or 2 to operate, we will require both signatures on the Direct Debit Request form - if it's just the repayment amount/debiting account/frequency that you're amending. Let me know if this is not what you're after. 
Thank you.

[#3]

The paperwork is two to sign, to withdraw from the joint account is single signature. I have received a letter via the post to state my joint mortgage  has been accepted for hardship payments for the next two months. I had no idea about this until I received the letter today. I haven’t signed p, agreed or requested anything. Just wondering if this can be arranged without my knowledge? Thanks 

[#4]

I can appreciate this is concerning @Daisydoo74. A request for financial hardship can be made by either party to a loan regardless of whether the loan is one or two to sign. Although, no changes can be made without both parties agreeing to the arrangement. If possible, it may be best to discuss this with the other party to the loan. If you'd like us to look into this further, please log into your online banking and click the 'Message us now' button, or give us a buzz on 13 17 19, as we're unable to view your accounts through the Forum I'm sorry.

[#5]

Thank you very much for the info. Difficult situation at the moment but wanted to clarify my authority was required too. Thanks again. 

[#6]

I'm sorry to hear you're dealing with a tough situation @Daisydoo74, if there's anything else we can assist with please do get in touch.