on 15-02-2017 07:10 PM
With the roll out of NDIS in Australia, there is a need for bank account that doesn't charge fees and only one source of income to pay for many invoices that we may incur due to our disabilities. Some of us are not receiving any Centrelink payments so the recommended accounts for pensioners will not be suitable for us. This account also needs to have access to a debit card to pay electronically at service providers.
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on 16-02-2017 01:29 PM
Hi @Elly, we have a few options that may suit and it would really depend on the individuals circumstances. I'd suggest you speak with one of our sales consultants in store or over the phone (13 17 19) however our Fee Saver account may suit as this is suitable for customer who have a valid Government Health Care Card, Pensioner Concession Card or Commonwealth Seniors Health Card. Alternatively some of our everyday accounts have no monthly maintenance fee if the minimum monthly deposit met. Our consultants can certainly go through these options with you.
on 02-08-2017 11:33 PM
Hi i called bankwest today concerning the feesaver and my question was can i still use my exsisting account number and make it a feesaver account which my question had not answered he comes back with an answer far away from what my question was? he stated that i was not eligable for the feesaver account that i needed to be on a
all these with either a HEALTH CARE CARD or a AGED PENSION HEALTH CARE CARD
now i was not happy with the way he handled my questions i called back to get a second opinion which was a mistake?only told that what the first person who spoke to me was correct information that he must have looked it up then i told him to email me the information that states all the bull crap above that i mentioned the guy on the first call had told me only to be told that he is unable to send this information.so could you please email me or show were in bankwest policies all of the above is mentioned cause from what i know is that every person who receives government benefit has a health care card? and if it is the case that it is a policy then that to me is discrimination.