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Hm472
Hm472
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Internal Transfer
Posted by Hm472 Hm472

on ‎13-02-2019 07:37 AM

Message 1 of 4 1,149 Views

Hi,

 

I was transferring money from my daily current account to my telenet saver but moved it to my Bankwest credit card by mistake. Is there any way I can move it back to my savings without a cash advance fee?

 

thanks

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DanaeC
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SOLUTION

Re: Internal Transfer
Posted by DanaeC DanaeC

on ‎13-02-2019 11:41 AM

Message 2 of 4 1,147 Views

Hey @Hm472, thanks for reaching out.

 

Generally, if the card doesn't have a balance over and above the limit itself, you'd be charged a Cash Advance Fee for transferring out.

 

To see if anything can be done, you can log in to Online Banking and select "Ask Us" via the Mobile App menu or "Message us Now" from a PC, our Online Team would be happy to take a look at this. Alternatively, you can give us a buzz on 13 17 19 - both services are available 24/7 for your convenience.

 

Thanks!

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Hm472
Hm472
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Re: Internal Transfer
Posted by Hm472 Hm472

on ‎13-02-2019 02:29 PM

Message 3 of 4 1,146 Views

Thank you! 

 

I used the “ask us”thing and it was resolved in minutes. 

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DanaeC
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Re: Internal Transfer
Posted by DanaeC DanaeC

on ‎13-02-2019 02:37 PM

Message 4 of 4 1,144 Views

Great to hear @Hm472 Smiley Happy Have a great day.

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Bankwest SWIFT code: BKWAAU6P
© 2020 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.