on 13-02-2019 07:37 AM
on 13-02-2019 11:41 AM
Hey @Hm472, thanks for reaching out.
Generally, if the card doesn't have a balance over and above the limit itself, you'd be charged a Cash Advance Fee for transferring out.
To see if anything can be done, you can log in to Online Banking and select "Ask Us" via the Mobile App menu or "Message us Now" from a PC, our Online Team would be happy to take a look at this. Alternatively, you can give us a buzz on 13 17 19 - both services are available 24/7 for your convenience.
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on 13-02-2019 02:37 PM