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How do I contact customer service via email

Posted by 427cobraman 427cobraman
Message 1 of 4 1,375 Views

I need to contact the bank customer service via email? 

 

Thanks

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Re: How do I contact customer service via email

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Posted by SarahF SarahF
Message 2 of 4 1,373 Views

Hi @427cobraman - you can send us a BankMail message by following the below steps Smiley Happy This is a secure message between Bankwest and yourself via Online banking. For more information you can view our BankMail help page. 

 

  1. select bankmail from the message centre menu
  2. click compose
  3. select the relevant subject for your enquiry
  4. type your message in the space provided and attach any files if needed
  5. click send
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Re: How do I contact customer service via email

Posted by davidswann davidswann
Message 3 of 4 354 Views
 
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Re: How do I contact customer service via email

Posted by LyndsC LyndsC
Message 4 of 4 352 Views

Hi @davidswann, for security reasons we can't access or discuss any personal account information via unsecured email, so you'd need to send us a Bankmail if your enquiry relates to your specific account details. Alternatively, if it's just general information you require, we can help with this via the forum. Thanks!

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