on 05-08-2018 03:47 PM
on 06-08-2018 11:16 AM
Hey @diane89, if your accounts were registered for eStatements prior to closure, you can access these through your online banking for 5 years from the statements date of issue by clicking 'Account information' > 'eStatements' > the account number under the 'closed accounts' heading.
If the statements were issued more than 5 years ago, or the account wasn't registered for eStatements prior to closure, we may be able to reprint and post a copy to you. Please be advised that a reprint fee of $7.50 may apply.
You can request these through your online banking by clicking the 'message us now' button located on the bottom bar of your screen or the 'Ask us' button at the bottom of the menu in our app.
on 08-08-2018 07:45 AM