on 26-10-2017 12:55 PM
Hi, I would like to close my bank account because I’m in my country (France) and I’m not coming back to Australia. thanks
on 26-10-2017 01:29 PM
Hi @Ocia, thanks for your enquiry.
There are a number of ways that your account can be closed, as below:
1) We can close the account via a BankMail request. This is located through the "Message Centre" tab of your Online Banking.
2) You are welcome to call our Contact Centre on +61 8 9486 4130* from overseas.
3) You can use our Secure Online Chat option, also through your Online Banking. Just hit the "Chat to us Now" button on your screen, between 7am - 6pm AWST Monday – Friday.
*This is an Overseas Reverse Charges Number, however as you would need to contact the International Operator in the country you are in, I am unable to advise if there would be any charges applied by the local or international telephone company for contacting the operator.
Hope this helps!