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How can I close my personal bank account?

Posted by Ocia Ocia
Message 1 of 2 7,773 Views

Hi, I would like to close my bank account because I’m in my country (France) and I’m not coming back to Australia. thanks 

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Re: How can I close my personal bank account?

Posted by DanaeC DanaeC
Message 2 of 2 7,772 Views

Hi @Ocia, thanks for your enquiry.


There are a number of ways that your account can be closed, as below:

1) We can close the account via a BankMail request. This is located through the "Message Centre" tab of your Online Banking.
2) You are welcome to call our Contact Centre on +61 8 9486 4130* from overseas.
3) You can use our Secure Online Chat option, also through your Online Banking. Just hit the "Chat to us Now" button on your screen, between 7am - 6pm AWST Monday – Friday.

*This is an Overseas Reverse Charges Number, however as you would need to contact the International Operator in the country you are in, I am unable to advise if there would be any charges applied by the local or international telephone company for contacting the operator.

Hope this helps!

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