on 29-05-2019 02:59 PM
Hey @Moondoggy you'll need to be logged into the full version of personal online banking using a PC/laptop.
The option is under the 'Self service' menu to the left hand side of the screen once logged in.
If you're still having trouble with this, please click the 'Message us now' button located to the bottom of your screen. The team are available at any time for your convenience.