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Halo ring size

Posted by Wren Wren
Message 1 of 2 1,492 Views

Received my Ring today and it’s way too large. I used their sizing kit and followed the instructions but only fits if I wrap something around it. Not sure how to fix the sizing. 

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Re: Halo ring size

[ Edited ]
Posted by AlexM AlexM
Message 2 of 2 1,489 Views

Hi Wren, sorry for the trouble here. I've used the sizing kit myself without issue, so it seems that perhaps we've sent out the wrong size instead. There's a few ways we can help you here:


- You can jump onto our messaging service, any time of day or night and we can discuss with you from your App or Online Banking. See

- You can reach us 24/7 on our contact centre number - 13 17 19.


Once we can hear from you we can look into your accounts and go from there Smiley Happy Hope to hear from you soon Wren!

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