on 18-08-2019 02:54 PM
Hi, I’ve been having trouble with my halo ring ever since I got it. Most of the time it does not work. It’s really annoying, especially as I bought it for the reason of convenience but it is most inconvenient when out and I only have the ring but it won’t work. Can I return it and get a refund?
Solved! Go to Solution.
on 20-08-2019 01:26 PM
Hey there! I've got a Halo payment ring as well and I struggled to use it at first too. Are you making sure you ball your hand into a fist as if you were about to knock on someone's door?
The easiest Paywave machines to test these on are the self-service ones at Coles/Woolworths. If it doesn't work I'd call 13 17 19.
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