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Halo ring only works sometimes

Posted by Jandy Jandy
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Hi, I’ve been having trouble with my halo ring ever since I got it. Most of the time it does not work. It’s really annoying, especially as I bought it for the reason of convenience but it is most inconvenient when out and I only have the ring but it won’t work. Can I return it and get a refund?

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Re: Halo ring only works sometimes

Posted by Fraze Fraze
Message 2 of 3 438 Views

Hey there! I've got a Halo payment ring as well and I struggled to use it at first too. Are you making sure you ball your hand into a fist as if you were about to knock on someone's door?

The easiest Paywave machines to test these on are the self-service ones at Coles/Woolworths. If it doesn't work I'd call 13 17 19.



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Re: Halo ring only works sometimes

Posted by MegB MegB
Message 3 of 3 431 Views

We can also test them in branch if needed Smiley Happy 

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