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Forgotten PAN

Posted by PeteW PeteW
Message 1 of 3 3,141 Views

We know that your PAN is another number for you to try remember, which isn’t always easy, but we’ve got your back. It's used to access your accounts so it’s better to keep it more private than not.


It can be found on your 'welcome' letter/email, some of your Bankwest cards, statements and even in the settings menu of the Bankwest App.


  • When using the Bankwest App you can set it to ‘remember your PAN’ and if you use PIN Login you no longer need to enter it to access the App.
  • You can also set your web browser to remember your PAN by checking the box below the ‘personal access number (PAN)’ field.

If you don’t have any of these handy, just call us on 1300 440 749 or pop into a Bankwest store.

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Re: Forgotten PAN

[ Edited ]
Posted by eddy59 eddy59
Message 2 of 3 3,115 Views

You have send me the wrong pan number xxxxxxx

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Re: Forgotten PAN

Posted by LyndsC LyndsC
Message 3 of 3 3,114 Views

Hi @eddy59, we'd need to speak with you over the phone to look into this. If you can call us on 13 17 19, we can assist in getting correct PAN to you.


Please note I have edited your post to remove any sensitive information. Thanks

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