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Credit card cancelled - require refund from merchant

Posted by MegMat MegMat
Message 1 of 2 1,185 Views
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Re: Credit card cancelled - require refund from merchant

Posted by DanaeC DanaeC
Message 2 of 2 1,175 Views

Hi @MegMat, thanks for getting in touch.

There are a number of factors which impact the receival of funds to a closed credit card. For security reasons we're unable to view or provide any personal information via the Forum, so we can't see which option is applicable for your specific account I'm sorry. You can call our Contact Centre on 13 17 19 for assistance, or you can select the "Message us Now" tab in your Online Banking (from a PC). Both of these options are available 24/7 for your convenience.

Thank you.

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