on 15-02-2016 12:18 PM
on 21-07-2018 06:31 AM
Since all of the store closes. Why can't bank west customers deposit cash and cheque via the back of house system (proof)? I understand there is a clear time 1-2 day but it would make life so much easier.
a month ago
Hi @Matthall, while we recommend cash deposits be made at our branches, ATMs or the post office, some other banks may allow cash deposits into your Bankwest account using their branch. This is something that is at the discretion of the branch manager which we don't have any control over I'm sorry. Depending on the way they process the deposit, the funds may take up to 5 business days to clear.
2 weeks ago
Since there have been so many Bankwest branch closures in Queensland, can we now withdraw cash and perform other transactions at Commonwealth Bank branches?
2 weeks ago
I can certainly understand where you're coming from @Dypsis.
You're able to deposit cash into your Bankwest account at another Financial institution at the discretion of the teller, though please keep in mind that there is up to a 5 business day clearance time on this. You can also withdraw cash without incurring a fee at any Bankwest or CBA ATMs, as well as ATMs owned and operated by ANZ, NAB or Westpac and their subsidiaries.
It's good to note that Australia Post outlets that offer Bank @ Post services allow withdrawals up to $1000, cash and cheque deposits up to $6000, account balance enquiries and bill payments. Any electronic transfers/payments will not be affected by these changes.
We’ll also be updating remaining branches in high traffic locations and equipping them with the latest service offerings (eg. coin counting machines, Online Banking facilities and, where possible, full self-service lobbies with Smart ATMs and express commercial deposits.)
If these are not viable options, please send your best contact number to Forum@bankwest.com.au and we'll get in touch to discuss this further.
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