Bankwest Forum

Ask a new question
Reply
New Member

Closing back account from overseas

[ Edited ]
Posted by lenny03 lenny03
Message 1 of 2 215 Views

I have recently returned home to Europe after completing my year long working holiday visa. I will not be returning to Australia and need to close my bank west account. I am looking for advice on how this might be achieved. Many thanks in advance.

Reply
0 Kudos
Moderator

Re: I have returned home after completing my working holiday. How do I now close my account?

Posted by LyndsC LyndsC
Message 2 of 2 211 Views

Hi @lenny03, thanks for your enquiry. To close your account, we can assist in a number of ways as below:

 

1) We can close the account via a BankMail message (through the "Message Centre" tab of your Online Banking) confirming you would like to proceed with the closure. When you do this, please ensure your account is at a $0.00 balance.
2) You're welcome to call our Help Centre on +61 8 9486 4130 from overseas. This is a Reverse Charges Number, however as you would need to contact the International Operator in the country you are in, I am unable to advise if there would be any charges applied by the local or international telephone company for contacting the operator.
3) You can use our Secure Online Chat option, through your Online Banking. Just hit the "Chat Now" button at the bottom of your screen, between 7am - 6pm AWST Monday – Friday.
4) You are also welcome to attend any of our Bankwest stores if you do find yourself back in Australia, and would prefer to close the account in person. You may find your closest store here.

 

Thanks!

Reply
0 Kudos
Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2017 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.