on 05-07-2017 04:50 PM
i would like to close my accounts at the bankwest and transfert all to my new bank. i m now living in queensland in a country town and no bankwest witch is a matter.
How i do this without be there physicly and how much fees will be apply for the transfert of the money?
thanks for any clues.
Solved! Go to Solution.
on 06-07-2017 09:24 AM
Hi @lisa23, thanks for your enquiry. There are a number of ways that your accounts can be closed, as below:
1) We can close the accounts via a BankMail request. This is located through the "Message Centre" tab of your Online Banking.
2) You are welcome to call our Contact Centre on 13 17 19 between 8am - 8pm your local time within Australia.
3) You can use our Secure Online Chat option, also through your Online Banking. Just hit the "Chat Now" button at the bottom of your screen, between 7am - 6pm AWST Monday – Friday.
If you are transferring funds to another account within Australia, you can do this via a "Pay Anybody" transfer within your Online Banking, and depending on your account type, there is no fee. Hope this helps!