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Christmas and New Year Trading Hours

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Posted by LyndsC LyndsC
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While many businesses close down over the festive period, we understand that you may still need to do your banking, and we don’t want you spending your valuable time off going to a store only to find that it’s closed!

With this in mind, I’m sharing our store operating hours over the silly season, so you can plan ahead and make sure we’re open if you do decide to pop in!


Our stores will be closed on the following dates over the Christmas and New Year period.


Friday 25th December 2015 (Christmas Day)

*Saturday 26th December 2015 (Boxing Day)

Sunday 27th December 2015

Monday 28th December 2015

Friday 1st January 2016 (New Year's Day)


*The following Stores will be open on Saturday 26th December 2015:

  • WA - Bankwest Place (Perth CBD), Cannington, Whitfords and Midland (9am-5pm)
  • VIC - Highpoint Store (9am-5pm)
  • QLD - Chermside Store (9am-3pm)
  • NSW - Parramatta (9am-4:30pm) and Hornsby (9am-5pm)

Stores will open as usual Tuesday 29th December 2015.


While our stores will be closed, our online banking services, mobile App and Contact Centre will still be operating as normal. If you need to speak with us, you can get in touch between 8am and 8pm local time 7 days a week on 13 17 19 for general queries and 24/7 for reporting lost or stolen cards, unauthorised transactions or emergency assistance while overseas.

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