on 07-11-2018 12:05 PM
Hi I have just tried to deposit 2 cheque’s into my acct at the post office. Which card am I supposed to be using please, the transaction was denied.
Annoyed that all the branches have shut!
on 07-11-2018 03:24 PM
Hi Stacey, I can appreciate the branch closures are annoying and am sorry for any trouble this has caused.
You'll need to take the Debit Mastercard linked to the account into which you'd like the cheque deposited.
If you're unsure as to which card is linked to which account, please log into your online banking and hit the 'Message us now' button (or the 'Ask us' button if using our app) so we can check this for you. I'm unable to view your accounts via the Forum I'm sorry.