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Change address of child account

Posted by mark2 mark2
Message 1 of 2 1,348 Views



We have access to online banking for 4 accounts in our childrens names. Whilst I can update my address, we are still occasionally receiving paper statements in our childrens names. How can we update their addresses?




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Re: Change address of child account

Posted by DanaeC DanaeC
Message 2 of 2 1,342 Views

Hi @mark2, thanks for getting in touch. To have this looked into you'll need to speak with our Contact Centre, as we're unable to view or provide any personal information via the Forum. They're available by calling 13 17 19, or by logging into your Online Banking and selecting the "Message us Now" tab - both of these services are available 24/7 for your convenience. Thanks! 

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