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Rutti7788
Rutti7788
New Member

Card
Posted by Rutti7788 Rutti7788

on ‎07-05-2016 07:32 PM

Message 1 of 3 1,300 Views
My card has been stolen and it's now on hold and it has been used to book hotels and one draw of $500 at garden city. And 4 bookings at taman hotel and one at harper hotel.
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SarahF
Forum Manager
Forum Manager

Re: Card
Posted by SarahF SarahF

on ‎09-05-2016 10:46 AM

Message 2 of 3 1,295 Views

Hi @Rutti7788, sorry to hear that your card has been compromised. Have you spoken with one of our specialists to complete the transaction dispute form and order a new one? ^Sarah

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alibkord
alibkord
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Re: Card
Posted by alibkord alibkord

on ‎13-06-2016 03:44 PM

Message 3 of 3 1,247 Views

Hi,

Hope you got your money back. I have a similar situation.

Please see my question here: https://forum.bankwest.com.au/t5/Everyday-Banking/How-long-does-it-take-to-get-back-money-stolen-via...

Cheers,

Ali

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Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.