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Cant remember my secert questions

Posted by Bankwest76 Bankwest76
Message 1 of 2 1,225 Views
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Re: Cant remember my secert questions

Posted by DanaeC DanaeC
Message 2 of 2 1,222 Views

Hi @Bankwest76, if you're unsure of the answers to your secret questions and are unable to receive the SMS Code to reset these within Online Banking, you will need to be verbally identified. We would ask that you call our Contact Centre on 13 17 19 to have this done - let me know how you go. Thanks!

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