Bankwest Forum

Making it easier to join the conversation, get help, and share your thoughts.

Searching...
Turn on Suggestions Turn off Suggestions
Help

Everyday Banking

Ask a new question
Reply
rdg
rdg
New Member

Cancel direct debit payment of credit card balance from non-Bankwest account
Posted by rdg rdg

on ‎22-02-2019 02:26 PM

Message 1 of 2 654 Views

Hi,

 

Each month my Bankwest credit card balance is automatically paid off via a direct debit from an account that I hold with a different bank. I set this direct debit up initially through Bankwest, not through the other bank. I found a form for cancelling direct debit payments from my Bankwest credit card, but not for cancelling money that my Bankwest credit card is direct debiting from another account. Anyone know how to go about this?

 

- Rdg.

Reply
0 Kudos
DanaeC
Moderator
Moderator

Re: Cancel direct debit payment of credit card balance from non-Bankwest account
Posted by DanaeC DanaeC

on ‎24-02-2019 10:08 AM

Message 2 of 2 641 Views

Hey @rdg, sure thing!

 

It sounds like you've got a "Periodical Payment" set up with us. If you've arranged this with us directly, all you'll need to do is speak with a consultant so that they can update/expire the payment for you - there's no need to complete a form for this type of debit agreement Smiley Happy

 

You can log in to Online Banking and select "Ask Us" via the Mobile App menu or "Message us Now" from a PC, and our Online Team would be happy to take a look at this. Alternatively, you can give us a buzz on 13 17 19 - both services are available 24/7 for your convenience.

 

Hope this helps!

Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

Reply
0 Kudos
Ask a new question
Our team travel tips for heading overseas.
Top kudoed contributors
See All
Bankwest SWIFT code: BKWAAU6P
© 2019 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.
Bankwest SWIFT code: BKWAAU6P
© 2019 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.