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Can i change my halo ring order size?

Posted by 16reshn 16reshn
Message 1 of 2 1,121 Views

Hello, i recently (moments ago) ordered a bankwest halo ring at one of your western Sydney branches.

I ordered the ring in a specific size using the Bankwest sizing kit, but after reading various reviews, it came to my attention that i probably should have ordered my ring a half size smaller. 

I would recommend offering dummy rings for customers to try out??

And would it be possible to change my order size?


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Re: Can i change my halo ring order size?

Posted by MegB MegB
Message 2 of 2 1,121 Views

Hi @16reshn thanks for your feedback regarding having 'test rings' for our customers to try on in Branch, I've passed this through to our Halo Team.

In regards to ordering a new ring in a smaller size, if when the ring arrives it is too loose for your finger, you can certainly apply for a smaller size. Please keep in mind that the $39 device fee will still apply.

If it helps, my Halo was true to size when I tried it on.

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