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Bankwest website freezes after load in Internet Explorer 11 on Windows 10 fresh install

Posted by westaussie84 westaussie84
Message 1 of 3 467 Views

I have just updated to Windows 10 and finding that the Bankwest website freezes after load in Internet Explorer 11.  It works fine in Edge however.

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Re: Bankwest website freezes after load in Internet Explorer 11 on Windows 10 fresh install

Posted by PeteW PeteW
Message 2 of 3 460 Views

Thanks for letting us know about this @westaussie84. I've let our tech guys know and they're having a look into it now. Will get back to you ASAP.

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Re: Bankwest website freezes after load in Internet Explorer 11 on Windows 10 fresh install

Posted by PeteW PeteW
Message 3 of 3 455 Views

We haven't been able to repliacte this issue @westaussie84 so if you've cleared your cookies and temporary internet files and you're still havign the issue, please email me screenshots and provide as much more detail as you can so we can keep looking into this for you.

 

Feel free to email it for forum@bankwest.com.au if it's easier (just let me know if you're sending it there so I can keep an eye out)

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