on 27-06-2016 06:41 PM
on 28-06-2016 09:04 AM
Hi @Adelerose, I'm sorry to hear you were unable to send the funds overseas. All of our online international transfer services are currently running so you should be able to do this online. Please note that there is a $20 fee to send money overseas via online banking.
When you send an International Transfer, the money passes through one or more financial institutions along the way. These banks may deduct a processing fee and the recipient’s bank may charge a receiving fee. Unfortunately these additional fees are out of our control.
You may want to send a little bit extra to cover these potential costs.