on 30-11-2017 06:38 AM
Our customer has a cheque named for our company to pay for the item. He said there was no Bankwest in Canberra.
We called your support hotline and the staff said to go to any commonwealth bank and deposit it, with our account number details
The customer went but later emailed us saying the Commonwealth bank advised they will not process the cheque without a Bankwest deposit slip, which nobody has in Canberra.
What are other ways he can deposit the cheque to our bankwest account?
on 30-11-2017 11:45 AM
Hi @savvyme, to deposit a cheque into a Bankwest account in Canberra, the cheque would need to be posted to a Bankwest store (or directly to you if you have a store near by and would like to deposit it yourself).
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