22-01-2019 08:15 AM - edited 22-01-2019 08:25 AM
I live in East Perth just off Adelaide Terrace.
You might think that I would have Bankwest Branches and ATMs on my doorstep in the city. Not so. As the crow flies it is 1.5 kilometres to my nearest Bankwest Branch or Bankwest ATM.
Is this what Bankwest means with their new ‘Bank Less’ campaign?
(Yes, I know I can use other bank's ATMs but there is also an absence of those, too. East of Barrack Street in the city, which accounts for over half the Perth city footprint, ANZ and CBA are the only Big Four Australian Banks to have ATMs (two each) now that Westpac have closed their branch and ATM in Royal Street. Welcome to your Bank Less future.)
on 24-01-2019 08:19 AM
25-01-2019 02:02 PM - edited 25-01-2019 02:15 PM
Thank you MegB for your commiserations. At least ANZ and CBA haven't forsaken the good citizens east of Barrack Street in the city that Bankwest is headquartered in.
on 07-02-2019 01:01 PM
Dude, you're lucky.
I have lived most of my life around the North Perth area and didn't have any trouble finding a bankwest or CBA ATM to use.
I've been living in Scarborough for three years now and I'm very disappointed in the lack of ATM's from either Bankwest or CBA in the area. When I first moved here there was one CBA ATM not far from me (I'm right near Scarborough beach hub). That got torn down with local developments, which is not the end of the world... but it never got replaced...
For the last two years there has been absolutely NOTHING in Scarborough, City Beach, Wembley Downs, Woodlands, or Doubleview. The west coast has been forgotten apparently. The ONLY options are an ATM within either Karrinyup or Innaloo shopping centres, which is barely sufficient, especially as these cannot be accessed outside of regular shopping hours.
There is 1 'redi ATM' in the local area, which is also inside a mini shopping complex and not available outside of shopping hours.
I've been a lifelong bankwest customer and I'm considering changing my accounts over to either ANZ or Westpac as they actually have ATM's in the area.
Get your act together Bankwest.
on 07-02-2019 01:31 PM
on 10-02-2019 08:43 PM
I hear you, @happicat. We live in Bankwest ATM free suburbs. Which I note that MegB has not disputed.
Moving to another bank might work. Although, it looks like Bankwest could be at the vanguard of going cashless with such tech as the Bankwest Halo Ring ( http://bit.ly/BankwestHaloRing) while big players, like ANZ and Westpac, play catch-up. I suppose not having much cash myself is now an unexpected bonus.
The SMH article raises an issue about the current lack of back-up systems in place to keep cash flowing if trouble occurs such as “…hacking, power outages and telecommunication breakdown”.
As Bankwest rolls out cashless technology like contactless payments, while removing cash availability such as ATMs and branches from the Perth landscape, then what back-up systems do you have when things go wrong?
on 11-02-2019 02:12 PM
It’s our priority to ensure that our customers are never without access to funds @CellarDoor, whatever their preferred method may be. We take security very seriously, and also have processes and procedures in place.
As you’ve mentioned, you are able to withdraw funds at any Bankwest, CBA, ANZ, NAB or Westpac ATM free of charge, though if this isn’t convenient you can also pop into a Bank@Post affiliated Australia Post outlet, where you can complete the below transactions:
-Cash Withdrawals (up to $1000)
-Cash Deposits (up to $6000)
-Account Balance Enquiries
You can find your closest outlet here.
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