Everyday Banking

[#1]

What happens when you are setting up a BPAY biller and it doesnt recognise the biller code therefore you cannot set this up

[#2]

Hi @KathyNilovic, thanks for contacting us in regards to this. You can check to confirm the biller code here. If you can find it there please let me know which BPAY biller it is so I can check with our team.

[#3]

Hi, I have the same problem, the biller code 21527 for Andrews Partners, i want to use, exists on the bpay site but is not recognised by BOB. thanks

[#4]

Hi @JonB, thanks for your enquiry.

Can I ask if you're using BPAY View, or trying to make the payment via the "Payments and Transfers > BPAY" tab of your Online Banking? I've had a look and can see that the biller code you are using is correct as per the BPAY website, but their footnotes do say that they are not registered with BPAY View, which could be causing the issue.

Let me know

[#5]

Hi @JonB, how did you go with this one?