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Awaiting refund of $100 Mastercard BankWest Card Fee

Posted by bethepro bethepro
Message 1 of 2 909 Views

G'day, 

 

I am awaiting the $100 refund as stated for my newly purchased BankWest MasterCard. Upon applying, the annual fee of $100 was going to be waived for the first year only. I have been charged the $100 however it has been > 2 months and I still haven't got a refund for this $100. Can you please chase this up? This would be greatly appreciated.

 

 Also, I was meant to get a bonus 50,000 QFF points with activation of this card. I know this can take a few months but it has been a few months literally speaking hence could you please chase this up as well?

 

I am looking forward to a positive outcome. 

 

Frayne Gomez 

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Re: Awaiting refund of $100 Mastercard BankWest Card Fee

Posted by LyndsC LyndsC
Message 2 of 2 893 Views

Hi @bethepro, for security reasons we can't access or discuss any personal account information over the forum, so we'd need to speak with you over the phone. If you can please call us on 13 17 19, we can look into this. ^Lynds

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