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Activate Card

Posted by Jill Jill
Message 1 of 4 358 Views

I am in NZ and need to activate my card.  As I have a NZ number I cannot get the SMS Code to complete online.

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Re: Activate Card

Posted by LyndsC LyndsC
Message 2 of 4 352 Views

Hi Jill, if you're unable to access SMS code you'd need to give us a call to activate your card.

You can call us from overseas on +61 8 9486 4130. This is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130. Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator. Thanks.

 

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Re: Activate Card

Posted by Phuong210677 Phuong210677
Message 3 of 4 191 Views

Active car

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Re: Activate Card

Posted by DanaeC DanaeC
Message 4 of 4 190 Views

Hi @Phuong210677, if you're registered with the SMS Security Code, you will be able to activate your card and choose a PIN via the "Self Service" tab of your Online Banking. You just need to select "Self Service > Manage my Cards" from the menu options, and make sure you have your mobile phone handy. You will be required to enter a 6 digit security code, sent via SMS, to finalise the process. If not, you'll be able to call our Contact Centre on 13 17 19 to have this done. a PIN will then be posted to your address on file. Hope this helps!

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