04-01-2016 08:43 PM - edited 05-01-2016 03:31 AM
Sometimes when you go to withdraw money from ATMs, you are forced to withdraw more money than you need, as the only combinations are $20 or $50 notes.
Would Bankwest consider including $5 and $10 notes in the withdrawal options of its ATMs?
Kudos or reply if you agree. It would be good to know what other cutomers think.
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on 05-01-2016 08:21 AM
I hear what you're saying here @cgm however ATMs have limited storage space for notes, especially now they have so much more functionality including taking cash/cheque deposits, so it's important we offer denominations of cash in the most efficient ways.
Our customers can always go in store to withdraw smaller amounts of cash and also have the option to do 'cash out' at EFTPOS terminals in some retailers including supermarkets and petrol stations.
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